Wednesday, March 28, 2012

Is the Telephone Booking Process Hurting Your Sales?

Funneling hot prospects into the telephone booking process is like having a giant speed bump slowing down sales!

Comments from actual Partywirks customers
  • "People don't like to call on the phone ...they just want to book their order online."
  • "We are getting fewer messages and more hang-ups"
  • "People are impatient. If we miss their call they book elsewhere before we can get back with them"
Sound familiar? This trend is not going away but in fact speeding up!
The  bottom line - you may have the greatest staff, facilities and offerings in town but if people won't pick up the phone, will you get a chance to shine?

There is a More Modern, Effective Way - Offer The Real-Time Alternative!
It's no secret, at least to Partywirks clients. Most consumers today prefer booking online:
  • Instant access to everything they need to make a decision.
  • No waiting - it's immediate and available on their schedule.
  • Better, more complete information. Less "he said, she said" conflict. They "think"
  • they are getting better, more accurate information when they can see it in writing,
  • on the screen, then when they hear it from someone over the phone (and they are).
  • No pressure from staff people pushing add-ons. People actually buy many more add-ons online then they do over the phone  because they have the time & information to make decisions at their own pace.
Those who want to call can "still call" but for over 50% of your customers, the online alternative will be their first choice.
Chances are you book hotels online, buy your plane ticket online and maybe your books and clothes as well. Now your party venue can offer this same online convenience!

Imagine the difference online booking can make in your business!
Partywirks creatively combines the convenience of Online Scheduling with Sales of Add-on Items  for more revenue and happier customers! What could be better?  Watch our video for more....then schedule a demo below for a personal review of how Partywirks might help your business!
Let's Get This Party Started!

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